| Quality - The Key to our Profitability | |
| Our products never get a second chance. We must always deliver flawless products and still meet the tough price conditions in the automotive industry. | |
| Because quality ratings determine many buyers’ choice, superior quality has become increasingly important for automotive suppliers. The demand for excellence stretches from the initial development of a new product until the disposal of the product after many years of use. To reach the superior quality required, HOSO is committed to a “zero defect” policy supported by several key systems | |
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HOSO therefore - manages all new products with a five-checkpoint process in the HOSO Product Development System (HPDS). - utilizes a global HOSO Supplier Manual (HSM) that defines a mandatory supplier collaboration process. - requires our suppliers to comply with ISO/TS16949 and the Automotive Industry Action Group (AIAG). requirements. - incorporates the principles of the HOSO Production System (HPS) into all production and support processes. The HOSO Quality System ensures "zero defect" principles are practiced and applied across all functional areas of the organization. Emphasis is placed on training employees, especially line operators. This ensures all team members understand the critical connection between themselves and HOSO’s life-saving products. This awareness is highly motivating for all HOSO employees and results in a rich flow of proposals for continuous improvements. As a supplement, HOSO maintains an advanced product traceability system. Should there be a suspected problem, HOSO is capable of tracing the issue (including components) to the vehicle level. This allows vehicle owners to rest assured that necessary actions would be taken without delay. Guided by the HOSO Corporate Quality Policy these systems combine to achieve superior products and result in people having high confidence in HOSO safety systems. The satisfaction of all internal and external customers is the measure of our success. |
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